Jewelry Care & Cleaning Guidelines
Shimmer & Gems®️
Jewelry Care & Cleaning Guidelines
Proper care and attention will help preserve the beauty and longevity of your jewelry.
Please be aware that normal wear and tear is not considered a fault of the seller.
Jewelry and crystal items are delicate and should be handled with care. To maintain their appearance, protect them from exposure to chemicals (such as hairspray, perfume, nail polish remover, chlorine, detergents, and lotions), direct sunlight, and objects that may cause scratches or dents.
Jewelry that is plated or has special finishes may naturally age or wear over time. Stones and inclusions are particularly delicate and may chip if not carefully handled. Rings and pendants can break or bend if mishandled. The breaking of crystal stones due to mishandling is not considered a seller’s fault.
Sterling silver should be cleaned with a professional jewelry cleanser.
For plated, costume items, and delicate gemstones, use a soft cloth or a mild jewelry cleanser, ensuring it is appropriate for the material before use. Avoid using silver polish or strong metal cleaners on these items.
Important Note:
All sales are final, and no refunds or exchanges will be provided, as the items are subject to “Wear & Tear” conditions.
Conditions of Wear & Tear Jewelry Include:
• Gemstones that have accumulated dust and grease, dulling their natural shine.
• Gemstones exposed to chemicals or water, such as perfumes or washing liquids.
• Broken chains, clasps, metal settings, prongs, and other fasteners that may loosen with regular use.
• General wear and tear, including jewelry that has bent out of shape or tarnished (oxidized).
• Plating or oxidized finishes that have worn off. Over time, plating may fade slightly, revealing the base metal underneath.
(Plating refers to a metal coating that is bonded electronically or chemically to a base metal to achieve a different color or finish, such as gold plate.)
(Oxidizing is a chemical process often used to give metal a darker ‘antique’ or ‘vintage’ appearance. This finish may also wear or rub off over time.)
Jewelry Care & Cleaning Guidelines
Proper care and attention will help preserve the beauty and longevity of your jewelry.
Please be aware that normal wear and tear is not considered a fault of the seller.
Jewelry and crystal items are delicate and should be handled with care. To maintain their appearance, protect them from exposure to chemicals (such as hairspray, perfume, nail polish remover, chlorine, detergents, and lotions), direct sunlight, and objects that may cause scratches or dents.
Jewelry that is plated or has special finishes may naturally age or wear over time. Stones and inclusions are particularly delicate and may chip if not carefully handled. Rings and pendants can break or bend if mishandled. The breaking of crystal stones due to mishandling is not considered a seller’s fault.
Sterling silver should be cleaned with a professional jewelry cleanser.
For plated, costume items, and delicate gemstones, use a soft cloth or a mild jewelry cleanser, ensuring it is appropriate for the material before use. Avoid using silver polish or strong metal cleaners on these items.
Important Note:
All sales are final, and no refunds or exchanges will be provided, as the items are subject to “Wear & Tear” conditions.
Conditions of Wear & Tear Jewelry Include:
• Gemstones that have accumulated dust and grease, dulling their natural shine.
• Gemstones exposed to chemicals or water, such as perfumes or washing liquids.
• Broken chains, clasps, metal settings, prongs, and other fasteners that may loosen with regular use.
• General wear and tear, including jewelry that has bent out of shape or tarnished (oxidized).
• Plating or oxidized finishes that have worn off. Over time, plating may fade slightly, revealing the base metal underneath.
(Plating refers to a metal coating that is bonded electronically or chemically to a base metal to achieve a different color or finish, such as gold plate.)
(Oxidizing is a chemical process often used to give metal a darker ‘antique’ or ‘vintage’ appearance. This finish may also wear or rub off over time.)